Event Server
Be a Part of Something Bigger Than a Job
At Forest Theater, we’re not simply restoring a historic landmark. We’re helping shape the future of South Dallas. As a key initiative of Forest Forward, the reimagined Forest Theater will serve as a hub for arts, education, culture, and economic opportunity. Every role on our team contributes to a larger mission: creating pathways for individuals, families, and communities to thrive.
As an Event Server, you help create memorable experiences for guests attending performances, private events, community gatherings, and special occasions at Forest Theater. Through exceptional hospitality, attention to detail, and professional service, you contribute to a welcoming environment that celebrates culture, community, and connection.
Position Summary
The Event Server supports Front of House food and beverage operations by providing outstanding service during performances, private events, receptions, community programs, and special events. This role is responsible for event setup and breakdown, table and buffet presentation, food and beverage service, and maintaining a clean, professional, and guest-focused environment throughout the event experience.
Working closely with culinary, event, and operations teams, the Event Server helps ensure every guest interaction reflects Forest Theater’s commitment to hospitality, excellence, and community engagement. This position is ideal for individuals who enjoy working with people, thrive in fast-paced environments, and take pride in delivering exceptional service.
Essential Duties and Responsibilities
Guest Service & Hospitality
- Deliver exceptional customer service to guests, clients, patrons, and community members.
- Serve food and beverages professionally, efficiently, and courteously using established service standards.
- Anticipate guest needs and respond promptly to requests and concerns.
- Create a welcoming and positive experience that reflects Forest Theater’s commitment to hospitality and community.
- Maintain a polished and professional appearance at all times.
Event Setup & Execution
- Set tables according to floorplans, diagrams, and event specifications.
- Assist with buffet setup, food displays, service stations, and event décor as assigned.
- Support event preparation, setup, and breakdown activities.
- Assist with unloading, loading, transporting, and organizing event supplies, equipment, and food products.
- Maintain event spaces to ensure cleanliness, organization, and readiness throughout service.
Team Collaboration & Operational Support
- Work collaboratively with culinary, event operations, guest services, and production teams to deliver seamless event experiences.
- Coordinate service activities with fellow team members to ensure efficient guest service.
- Follow all food safety, sanitation, and workplace safety standards.
- Support venue operations before, during, and after events as assigned.
- Assist with maintaining inventory, supplies, and equipment used during events.
Contribute to Our Mission and Culture
- Serve as an ambassador for Forest Theater through professionalism, teamwork, and hospitality.
- Support a culture of accountability, innovation, collaboration, and service excellence.
- Help create experiences that connect guests to arts, culture, education, and community engagement opportunities.
- Demonstrate respect for colleagues, guests, artists, clients, and community partners.
- Perform additional duties as assigned to support successful events and organizational goals.
Qualifications
Education and Experience
- High school diploma or equivalent preferred.
- Previous experience in hospitality, catering, food and beverage service, restaurants, events, or customer service is preferred.
- Experience working in event venues, performing arts centers, hotels, or banquet environments is a plus.
Knowledge, Skills, and Abilities
- Passion for hospitality and delivering exceptional guest experiences.
- Commitment to the mission and values of Forest Theater and Forest Forward.
- Excellent customer service, communication, and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work independently and collaboratively as part of a team.
- Strong attention to detail and commitment to quality service.
- Ability to adapt quickly and remain professional in a fast-paced event environment.
- Ability to follow directions and execute tasks accurately and efficiently.
- Commitment to maintaining food safety and sanitation standards.
Work Environment and Physical Requirements
Forest Theater is a dynamic live entertainment and community venue. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
This role regularly requires:
- Standing and walking for extended periods during events and performances. [Server JD | Word]
- Setting tables, buffet stations, bars, and event service areas.
- Carrying trays, serving food and beverages, and clearing dishes and event materials.
- Working indoors and outdoors in a variety of event environments.
- Frequent bending, lifting, reaching, pushing, and carrying equipment, supplies, and food items.
- Lifting and carrying up to 30 pounds.
- Working evenings, weekends, holidays, and special events based on performance and event schedules.
Why Forest Theater?
At Forest Theater, your work supports more than food and beverage service. Every event, performance, and gathering creates opportunities to bring people together, celebrate culture, and strengthen community. You’ll join a team committed to preserving the rich legacy of South Dallas while helping build a vibrant future through arts, education, economic opportunity, and community connection.
Build Community. Preserve Culture. Create Opportunity. Join Forest Theater and help shape a thriving future for South Dallas.
Equal Opportunity Employer
Forest Forward is committed to creating a diverse, equitable, and inclusive workplace where all individuals are treated with dignity and respect. We are an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs. We prohibit discrimination, harassment, and retaliation and provide reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs, in accordance with applicable law.
